By Beca Russell Designs

Terms & Conditions

Terms & Conditions:

Beca Russell Designs creates handmade products unique products

Due to the handmade nature of our products, there will always be some variation in colour, texture, weight, design or packaging of each of our products.  However, we will maintain the quality throughout our complete product range. If you do have any queries regarding your order, please contact us at

Please read these Terms & Conditions carefully, by placing an order with us, you are acknowledging your agreement to the following Terms & Conditions. We reserve the right to modify these Terms & Conditions at any time.

Price:  All prices are quoted in pounds stirling (£). Delivery costs are in addition to the product price quoted.  This will be quote at order time and is determined by the final weight and size of your order. If products are ordered at a craft fair, exhibition or other event then a non-refundable deposit is payable at the time of order with full payment required before the order is despatched.

Payment: Payment is accepted via PayPal, bank transfer or cash.  Goods will not be dispatched until full payment is received by us. Payment of your order made via PayPal is completely secure, Paypal accept all major debit & credit cards and you don’t need a Paypal account to use this service you can choose to pay with a debit/credit card as a guest.


Beca Russell Designs deliver our handmade products to you in a safe and sensible manner. We will deal promptly with any issues that may arise concerning your order.

We will post the product to your address; if you require your delivery to be signed for this will involve an additional cost and will require someone being available at the delivery address to sign for the goods. Larger products will be delivered by courier or an alternative delivery method.

We cannot be held responsible for orders, for which we have a proof of posting receipt that, subsequently goes missing in the post.  If an order is sent to your given address, not delivered but held in the Sorting Office and not picked up, the Post Office will return this order to us.  The buyer will be solely responsible for any additional costs involved in resending this order.

Cancellation of your Order: If you have purchased this product via the website then under the Distance Selling Regulations 2000, you have a 14 day cooling off period during which you can cancel your order and receive a full refund. Please contact us at if you choose to invoke this right.

As we endeavour to create the product as soon as possible, your order may have already been sent prior to you cancelling your order (you will have received a confirmation email notifying you of this).  If this is the case, please return your package unopened, unused and in a re-saleable condition and we will organise a refund of your order costs (less delivery costs) within 30 days.

Refunds & Returns: If you are not satisfied with our product or your order does not reach you in perfect condition, please contact us at soon as is reasonably possible.  We will then arrange with you to either replace the goods or refund you the purchase price of the order (including any postal charges where the product is defective), whichever is your choice. We must insist all goods are returned and you will need to request a proof of postage receipt from your Post Office.

Your Privacy: We do not sell or pass on any of our customer’s information, ie name, address, email address etc to any other parties. However, we do reserve the right to contact you regarding your order and, on occasion, may email you about our products. If at any time you do not wish to receive our marketing material or newsletters, please contact us at and we will remove your details from our mailing list.

These Terms & Conditions do not affect your statutory rights.

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us is a site operated by Rebecca Russell

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.

If you breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of all the materials you have made.

Our site changes regularly

We aim to continually update our site and may modify the content at any time. If necessary we may suspend access to the website. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, wehereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy

By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may vary these terms of use at any time by amending this page. It is your responsibility to ensure you check this page and take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Crazy Quilling is Registered trade mark of Beca Russell Design Limited.

Your concerns

If you have any concerns about the information or material on this site then please contact

Thank you for visiting